ReLease Privacy Policy

This Privacy Notice (the Notice) describes the data that ReLease Coverage Company Inc. (ReLease) collects about you when you use the ReLease app, websites, and services (the Services), and how ReLease uses and discloses that data. This Notice also explains your rights, including your rights to request information about ReLease’ data processing, and/or deletion of your data.

First, we want you to know that ReLease is committed to protecting your privacy and your personal data and information. ReLease uses and discloses your data only to provide the Services to you, for example to purchase flexible renting services, as explained in this Notice. If you have any questions about your data, you can always reach our team by emailing us at hello@releaserent.com.

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1. What Information We Collect and How it is Used. This section explains what personal information we collect on the Platform, and how we use and share it.some textsome text
   1. Account Information. We collect your name and email to create and manage your account. This includes verifying log-in details and sending account updates. We also use this information, if you agree, to send you updates about Services.
   2. Billing Information. When you purchase Services, we need your credit card details and billing address. This information is used for processing payments. See "Secured Payments" for more details.
   3. Underwriting Information. We collect specific information to assess your eligibility to purchase different Services, for example to purchase flexible renting services
   4. Moving Information. When using some of the Services, you’ll provide details about moving, for example when you move from a rental unit as part of utilizing flexible leasing services you have purchased. This includes information that can include photos, videos, documents, geo-location, and your phone number. If you share others' personal information, you confirm you have their consent.
   5. Overall Use of Your Data. We use your Account, Billing, Underwriting, and Moving Information to prevent fraud, analyze data, and develop new Services.
2. Security of Your Data. ReLease is committed to protecting your privacy. We use standard industry practices to safeguard your data, including physical, electronic, and procedural measures. Only staff who need your data for business purposes can access it. We rely on third-party vendors for our hardware, software, networking, and storage needs. These vendors are chosen for their high security standards. We'll use, disclose, or keep your data only as long as needed for its original purpose and as the law allows.
3. Gathering of Information for Statistical, Analytical, Monitoring and Security Purposes. ReLease uses third-party analytics like Segment to collect anonymous information (Analytics Data) for understanding how you use our Services. This data, which doesn't personally identify you, includes your IP address, browser type, access times, and visited web pages. We use Analytics Data to understand user needs, track visits and page popularity, identify and fix bugs, develop improvements, prevent fraud and violations of our Terms, and monitor the security of the Services. Analytics Data might be shared with third-party analytics services for these purposes.
4. Cookies and Related Tracking Technologies. ReLease uses “cookies” on our Services. Cookies are small files that save on your device to track usage and enhance your experience. We use "session cookies" to store information during your visit. Cookies on our Services are used for signing into your account, analytics and research to improve our Services, payment processing, and security checks. You can set your browser to refuse or delete cookies. However, this might affect your user experience, as some site functions, including some or all of the Services, may not work properly or at all without cookies. ReLease isn't responsible for any reduced functionality or losses due to cookie refusal or deletion.
5. Disclosure of Your Data to Third Parties. ReLease generally does not share, sell, rent, trade, or license your data to third parties, except as stated in this Privacy Policy. Your data is accessible only to authorized ReLease employees, representatives, subcontractors, officers, and agents involved in managing the Services. Your Data may be shared in these situations:some textsome text
   1. For legal reasons. In response to legal processes, to protect or exercise legal rights, or defend against legal claims.
   2. For safety and legality. To address illegal activities, fraud, safety threats, or violations of our Terms.
   3. For infrastructure integrity. To handle issues like spamming, denial of service attacks, or attempts to compromise the security of Services.
6. Secured Payments. Stripe, Inc. (“Stripe”) processes secured payments for the Services. Stripe uses your purchase data, including Billing Information, for payment processing, archival purposes, and to streamline future payments. This data helps validate purchases and prevent fraud. When using Stripe, you're under Stripe's privacy policy, which we recommend reading. You can save your Billing Information for easier future purchases. While this info appears on your account page, it's stored on Stripe's servers, not ReLease's. For recurring payments, your browser retrieves this information from Stripe.
7. Risks Associated with the Internet and Wireless Data Transmission. Despite our best efforts, we can't guarantee total confidentiality and security for your data during internet or wireless transmissions. These communications can be intercepted, lost, or altered. You acknowledge and agree that ReLease isn’t liable for damages from transmitting confidential information, including your data, over these mediums. Such transmissions are at your own risk.
8. Transfer of Information Outside of Canada and the United States. Your data may be stored and processed in Canada, the United States, or other countries where ReLease or Third-Party Providers operate. By using the Services, you consent to transferring your information to these countries. When Your data is outside Canada or the United States, it falls under that country's laws and may be disclosed to its governments, courts, or law enforcement as per those laws.
9. Accessing and Updating Your Data. ReLease strives to keep your data accurate and complete. Yet, it's your responsibility to update us with any changes. You can request to review your data in writing. We'll provide it as legally required. If you find inaccuracies or incomplete information, and can prove it, we'll amend your data accordingly. To access or correct your data, we might ask for identification, which we'll only use for this purpose.
10. Questions. If you have questions, concerns, or complaints about the Terms, contact ReLease at:
    
    Cios Technologies Inc. (DBA ReLease)
    100 University Avenue
    Toronto, ON, M5J 2Y1
    Canada
    
    Phone: (701) 515-9759
    Email: hello@releaserent.com

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